Assistance in coordinating different types of support

Healthcare Coordination a Medical Support:

Effective support coordination is essential for individuals with complex needs. A dedicated support coordinator can streamline the process by centralising communication, developing personalised support plans, and monitoring the effectiveness of services. We can also advocate for the individual’s rights, assist with financial management, and respond to crises. By providing these services, support coordinators empower individuals to achieve goals and live fulfilling lives.

Personal Care Assistance

Personal care assistance provides support to individuals who need help with daily living activities. This can include assistance with bathing, dressing, grooming, toileting, and eating.

  • Bathing and Grooming
  • Dressing
  • Toileting
  • Eating

Medical Support

Medical support is a crucial aspect of healthcare coordination, ensuring that individuals receive timely and appropriate medical care. This involves a range of services and activities, including:

  • Appointment Scheduling and Management: Coordinating and scheduling appointments with various healthcare providers, such as doctors, specialists, and therapists.
  • Medical Record Management: Organising and maintaining accurate and up-to-date medical records, including test results, prescriptions, and treatment plans.
  • Medication Management: Assisting with medication adherence, including reminders, refills, and addressing any side effects or drug interactions.
  • Insurance Navigation: Helping individuals understand their insurance coverage, file claims, and resolve billing issues.
  • Emergency Preparedness: Developing and implementing emergency plans, including identifying emergency contacts, creating a medical alert bracelet, and assembling a first-aid kit.
  • Telehealth Support: Facilitating virtual consultations with healthcare providers, especially for individuals with limited mobility or those living in remote areas.
  • Crisis Intervention: Providing support during medical crises, such as hospitalisations or urgent care needs.